All maintenance is to be called into the office between the hours of 9:00 AM and 5:00 PM Monday through Friday (Office – 315-484-3474). If office is not open leave message as to what the problem is, your name, phone number and apartment number. A work order will be written up.

If it is an after hour emergency, call: 315-484-3474 and leave your info, maintenance will call you back.

   Emergency situations responded to 24 hours/day, 7 day/week. 

(call the emergency after hour’s line):

Electrical Issues, No Heat, Clogged Toilet, Roof/Ceiling Leak,Water Gushing/Overflowing

  Safety / Fire/ Property Protection: Call 911, then call us!

 Maintenance situations of URGENT nature (Urgency determined by Maintenance)will be responded to Within 24 hours of the date of request:

            Refrigerator/Stove, No Hot Water, Clogged Drain, Toilet Running.

                 All other non-emergency or non-urgent maintenance requests will attempt to be addressed:Within 72 hours of the next business day following date of request.


If you lock yourself out of your apartment during business hours, you can contact our office. If we are available, we will unlock your apartment at no charge. In the event that you are locked out of your apartment after business hours, you will then have to call the emergency number which is 315-484-3474. After hours there is a $95.00 fee due at time of service and you will need to provide ID to be let in.


Lessee will, at his sole expense, keep and maintain the leased premises and appurtenances in good and sanitary condition and repair during the term of this lease and any renewal thereof. In particular, Lessee shall keep the fixtures in the house or on or about the leased premises in good order and repair; keep the electric bills in order; keep the walks free from dirt and debris; and, at his sole expense, shall make all required repairs to the pluming, range, heating, apparatus, and electric and gas fixtures whenever damage thereto shall have resulted from Lessee’s misuse, waste, or neglect or that of his employee, family, agent, or visitor. Major maintenance and repair of the leased premises, not due to Lessee’s misuse waste or neglect or that of his employee, family, agent, or visitor, shall be the responsibility of Lessor or his assigns. Lessee agrees that no signs shall be placed or painting done on or about the leased premises by Lessee or at his direction without the prior written consent of Lessor.

Tenant Name: *

Permission To Enter When No One Is Home. *

Select Location *

Street/Building AND Apartment Number/Letter *110-25, 300-2A, H10.

Phone Number: *

Email *Your Email.

Describe in detail the nature of the maintenance issue *Please enter the details of your request. A member of our support staff will respond as soon as possible.

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